Comments on: I’m doing it wrong… http://www.bassbone.com/2007/08/29/im-doing-it-wrong/ Just another WordPress weblog Wed, 11 Nov 2009 22:52:38 -0800 hourly 1 http://wordpress.org/?v=3.0.1 By: Roger Theriault http://www.bassbone.com/2007/08/29/im-doing-it-wrong/comment-page-1/#comment-88 Roger Theriault Wed, 11 Nov 2009 22:52:38 +0000 http://www.bassbone.com/2007/08/29/im-doing-it-wrong/#comment-88 I'm getting ready to ditch Hostway too (I imagine you have already). I'm afraid I gave them too much of my patience - I've had similar customer service issues in the past 2 years (except with email not getting through to me). I'm also a Costco member, Costco promotes Hostway/Valueweb as a service, and I figured if I couldn't get Hostway to change, maybe Costco could... that didn't work out... but now I'm just hoping Costco drops Hostway, it can only hurt them. I’m getting ready to ditch Hostway too (I imagine you have already). I’m afraid I gave them too much of my patience – I’ve had similar customer service issues in the past 2 years (except with email not getting through to me).

I’m also a Costco member, Costco promotes Hostway/Valueweb as a service, and I figured if I couldn’t get Hostway to change, maybe Costco could… that didn’t work out… but now I’m just hoping Costco drops Hostway, it can only hurt them.

]]> By: Carl Stringer http://www.bassbone.com/2007/08/29/im-doing-it-wrong/comment-page-1/#comment-8 Carl Stringer Fri, 12 Oct 2007 11:22:31 +0000 http://www.bassbone.com/2007/08/29/im-doing-it-wrong/#comment-8 The process is broken and they don't seem to be interested in fixing it...or it could be some kind of aversion therapy for people who think they need to know the progress of their issue. Imagine that. The process is broken and they don’t seem to be interested in fixing it…or it could be some kind of aversion therapy for people who think they need to know the progress of their issue.

Imagine that.

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